🛡 DepositShield

Terms of Service

Effective July 7, 2026

These Terms of Service (“Terms”) are a binding agreement between you and Wesley Kellett, an individual sole proprietor doing business as DepositShield (“DepositShield,” “we,” “us,” or “our”). They govern your access to and use of the DepositShield website, applications, and services (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. What DepositShield is — and is not

DepositShield is a documentation and record-keeping tool that helps renters photograph, timestamp, organize, and export records related to their rental — including condition reports, maintenance logs, communications, rent records, and evidence packets.

DepositShield is not a law firm and does not provide legal advice, legal services, or representation. We are not attorneys, and using the Service does not create an attorney-client relationship. State-law summaries, deadlines, demand-letter templates, and similar materials are general information only. Laws change and vary by jurisdiction and situation. You are solely responsible for verifying current law and for deciding how to act. For advice about your specific situation, consult a licensed attorney or your local tenants’ rights organization.

2. No guaranteed outcomes

We do not guarantee any result. We do not guarantee that you will recover any deposit, win any dispute, or that any document, photograph, timestamp, or cryptographic hash generated by the Service will be accepted or given any particular weight by any landlord, court, or other party. Tamper-evidence features (such as SHA-256 hashing and server timestamps) are technical conveniences that describe the data we received; they are not a guarantee of authenticity, admissibility, or legal effect.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for use in the United States. You are responsible for compliance with the laws that apply to you.

4. Your account

You are responsible for your account, for keeping your password secure, and for all activity under your account. Provide accurate information and keep it current. Notify us promptly of any unauthorized use. You may share a lease with others through the Service; you are responsible for who you invite and what they can see.

5. Your content

You retain all rights to the photos, notes, records, and other content you submit (“Your Content”). You grant us a limited, non-exclusive, worldwide license to host, store, process, transmit, and display Your Content solely to operate and provide the Service to you (for example, to generate reports and deliver files you request). You represent that you have the rights necessary to submit Your Content and that it does not violate any law or third-party right.

6. Acceptable use

You agree not to use the Service to:

  • submit false, misleading, or unlawful information;
  • harass, threaten, defame, or invade the privacy of any person, including any landlord;
  • infringe intellectual-property or other rights;
  • attempt to breach security, access data that is not yours, scrape, or disrupt the Service;
  • use the Service to provide legal advice to others or to hold yourself out as us.

Records you create are your representations, not ours. You are responsible for how you use any document or export the Service produces.

7. Subscriptions, billing, and refunds

The Service offers a free tier and a paid “Pro” subscription. Paid subscriptions are billed in advance through our payment processor (Stripe) on a recurring monthly or annual basis and automatically renew until canceled. You can cancel at any time from your account settings; cancellation stops future renewals and takes effect at the end of the current billing period. Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial periods. We may change prices or features on prospective, reasonable notice.

8. Third-party services

The Service relies on third parties (including hosting, storage, authentication, payment, and email providers). Your use may also be subject to their terms. We are not responsible for third-party services, and links or references to third parties are not endorsements.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DATA WILL NOT BE LOST, OR THAT ANY INFORMATION (INCLUDING LEGAL INFORMATION) IS ACCURATE, COMPLETE, OR CURRENT. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEPOSITSHIELD AND ITS OPERATOR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DEPOSITS, PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Wesley Kellett and DepositShield from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your Content; (b) your use of the Service, including any document, letter, or export you send to any person; (c) your violation of these Terms or any law; or (d) your violation of any third-party right.

12. Dispute resolution; arbitration; class-action waiver

Please read this section carefully — it affects your legal rights. Except for claims that qualify for small-claims court, you and DepositShield agree to resolve any dispute relating to the Service through binding individual arbitration, rather than in court, and you waive the right to a jury trial and to participate in a class action. Arbitration will be administered under the rules of a recognized arbitration provider, on an individual basis. Opt-out: you may opt out of this arbitration agreement by emailing support@depositshield.app within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration.

13. Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Subject to the arbitration section, any permitted court proceeding must be brought in the state or federal courts located in Texas, and you consent to their jurisdiction.

14. Termination

You may stop using the Service and delete your account at any time from your settings. We may suspend or terminate access if you violate these Terms or to protect the Service or others. Sections that by their nature should survive termination (including Sections 2, 5–13, and 15) survive.

15. Changes to these Terms

We may update these Terms. If we make material changes, we will update the effective date and, where appropriate, notify you. Your continued use after changes take effect means you accept the updated Terms.

16. Contact

Questions about these Terms: support@depositshield.app. See also our Privacy Policy.